Help Center / email

Creating email aliases

Email aliases let you receive mail at multiple addresses in a single mailbox. Perfect for departments, roles, or privacy.

What is an Alias?

An alias is an alternate email address that delivers to your main mailbox:

[email protected]      ─┐
[email protected]      ├──→  [email protected] (main mailbox)
[email protected]   ─┘

Creating an Alias

1. Go to Email > Select your mailbox
2. Click Aliases
3. Click Add Alias
4. Enter the alias address
5. Save

Use Cases

Department Addresses

• sales@ → Sales team member
• support@ → Support inbox
• billing@ → Finance person

Role-Based

• ceo@ → Executive's mailbox
• webmaster@ → IT administrator
• postmaster@ → Required for email compliance

Privacy & Organization

• newsletter.amazon@ → Track signups
• shopping@ → Online purchases
• banking@ → Financial correspondence

Sending From an Alias

In Webmail

1. Compose new email
2. Click the From field
3. Select your alias
4. Send as usual

In Email Clients

1. Go to account settings
2. Add alias as an identity
3. Select when composing

Alias Limits

Aliases are included with every mailbox at no extra charge. The exact limit depends on your mailbox package - see the email hosting page for current packages.

Aliases vs Mailboxes

Managing Multiple Aliases

Organize with Filters

Create rules to sort incoming mail by alias:

1. Go to Filters
2. Create rule: If To contains sales@
3. Action: Move to Sales folder
4. Save

Track Alias Usage

See which aliases receive the most mail:

1. Go to Email > Statistics
2. View breakdown by alias

Deleting an Alias

1. Go to Email > Aliases
2. Find the alias
3. Click Delete
4. Confirm

Note: Emails to deleted aliases will bounce.

Tips

• Use descriptive alias names
• Create aliases before sharing publicly
• Set up filters to organize by alias
• Monitor aliases for spam patterns